iPhone Repair in Osaka Shinsaibashi
Walk-in welcome · Same-day · Data stays safe · English OK
- MICMIC Registered Repair BusinessReg. No. R000002／T000002
- ISO 9001:2015ISO 9001:2015 CertifiedSmartphone parts import & repair
- PSEPSE-compliant replacement batteriesCompliant with the Electrical Appliance Safety Act
✓The quick answer
- No appointment needed — walk in any time during opening hours
- Same-day repair in 30–60 min for screen & battery (most models)
- Your data usually stays intact — we replace only the broken part
- All iPhone models supported — iPhone 5s to iPhone 17 series
- Cash, credit cards, QR code payments & transit IC cards accepted
Dropped your iPhone in Dotonbori? Cracked your screen at Universal Studios Japan? Whatever happened, Smart Doctor Pro is a 5-minute walk from Shinsaibashi Station and ready to fix it while you wait — no Japanese language skills required.
We are one of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002), and hold ISO 9001:2015 certification for smartphone parts import and repair. Over 60,000 repairs per year since 2009.
iPhone Repair Menu & Prices
All prices include tax. Standard repairs (screen, battery) have fixed prices by model, which we can tell you in store; board repair and data recovery have a ¥7,700 diagnosis fee (explained beforehand).
| Repair | Price from | Time |
|---|---|---|
| Screen repair (glass / LCD / OLED) | ¥5800〜 | 30–60 min |
| Battery replacement | ¥5,500〜 | 30 min |
| Charging port repair | ¥7,700〜 | 30–60 min |
| Camera repair | ¥6,600〜 | 30–60 min |
| Water damage recovery | ¥7,700〜 | Same day |
| Board-level repair / Data recovery (won’t turn on, boot loop, etc.) |
¥7,700 (diagnosis) | Varies |
* Prices vary by model. iPhone 15 Pro Max and iPhone 17 Pro Max screens cost more than entry-level models. Ask us for a quote.
Why Smart Doctor Pro?
Ministry-Registered
Registered with Japan’s Ministry of Internal Affairs and Communications (No. R000002 / T000002). One of the first street shops to receive this designation in 2015.
ISO 9001:2015 Certified
Every repair follows a documented, standardised process. Quality isn’t left to chance or individual skill — it’s built into the system.
Quality-control test equipment
We use a Rohde & Schwarz CMW500 as quality-control test equipment, to verify on an ongoing basis how our repair processes and the parts we use affect radio characteristics.
PSE-marked batteries
We use batteries that comply with Japan’s Electrical Appliances and Materials Safety Act and bear the required PSE mark. After replacement we check that the device operates normally before handing it back.
What international customers say
Real reviews from travelers and residents in Osaka — Highly rated on Google. Apple Store said unfixable? Water damage? Broken screen mid-trip? We help visitors get back on the road, often the same day, with data kept safe.
★★★★★“Smashed screen on holiday. Repaired in 2–3 hours. Very grateful! Very polite staff. Would highly recommend.”
— William Wigmore, verified Google review
★★★★★“Replaced my iPhone XS screen in 30 minutes for a reasonable price, and the staff spoke enough English to communicate clearly.”
— Sam Gilman, verified Google review
★★★★★“I have had my phone screen repaired at this shop 5 times on my trips to Japan. Very good price and exceptional customer service!”
— Simone Thomas, verified Google review
★★★★★“Needed a quick fix while on vacation. This place surely delivered. Very quick and exceptional service — like having a new phone!”
— Stella Remigio, verified Google review
★★★★★“Brilliant service! Smart Doctor fixed my Samsung after water damage in under 24 hrs and the device is good as new. Definitely recommend!”
— Kate Richardson, verified Google review
Other repair services in Osaka Shinsaibashi
Payment & Insurance
We accept
- Cash (JPY)
- VISA / Mastercard / JCB / AMEX
- QR code payments (PayPay, etc.)
- Transit IC cards (ICOCA, Suica, etc.)
Insurance repair report
We issue an official repair report (repair receipt + itemised document) on the same day. Accepted by major Japanese mobile insurance providers.
Frequently Asked Questions
Frequently Asked Questions (FAQ)
QDo I need to make an appointment?
No appointment needed. Walk in any time during business hours. We serve customers on a first-come, first-served basis.
QWill my data be deleted?
No. We replace only the broken part, so your data normally stays on the device. Depending on the condition of the device, however, we may not be able to guarantee the data. In a normal repair we do not reset the device as a rule. Where a reset is necessary for diagnosis or data recovery, we explain it beforehand and proceed only with your consent.
QHow long does screen repair take?
Most screen repairs are completed in 30–60 minutes. Battery replacements take around 30 minutes. Water damage and board-level repairs require more time — we’ll give you an estimate after diagnosis.
QWhat iPhone models can you repair?
We repair all models from iPhone 5s to the latest iPhone 17 series, including SE, Plus and Pro Max variants.
QDo you speak English?
Yes. English-speaking staff are available. You don’t need to speak Japanese to get your iPhone repaired here.
QMy iPhone won’t turn on. Can you still recover my data?
In many cases, yes. We offer advanced board-level repair and data recovery services. A diagnosis fee of ¥7,700 applies. We’ll explain the options and give you a quote before any work begins.
QIs this shop officially registered?
Yes. Smart Doctor Pro is registered with Japan’s Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002) and holds ISO 9001:2015 certification. We have been repairing iPhones since 2009.
Location & Hours
- Address: 1-8-9 Nishishinsaibashi, Chuo-ku, Osaka 542-0086 (Shoto Building 1F)
- Nearest station: Shinsaibashi Station (Osaka Metro Midosuji & Nagahori Tsurumi-ryokuchi lines) — Exit 7, approx. 5 min walk
- Hours: Mon–Fri 11:00–21:00 · Sat, Sun & Holidays 10:00–21:00 · Open every day of the year
Also need Galaxy repair? → Samsung Galaxy Repair in Osaka Shinsaibashi
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About the author Smart Doctor Pro Editorial Team Founded in 2009 in Shinsaibashi, Osaka. One of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (No. R000002 / T000002). ISO 9001:2015 certified for smartphone parts import and repair. 60,000+ repairs per year. Featured in ABC TV, Nikkei Sangyo Shimbun and GIGAZINE. |
For device repair in Osaka, talk to Smart Doctor Pro.
Hours: Mon–Fri 11:00–21:00 / Sat, Sun & holidays 10:00–21:00 (open all year) · No appointment needed · Your data stays intact · Mail-in service available
- Same-day repair possible
- Your data kept whenever possible
- English OK
- No appointment needed
Hours：Mon–Fri 11:00–21:00 / Sat, Sun & holidays 10:00–21:00 (open all year)
Editorial & Technical Review
Smart Doctor Pro (operated by CREA Inc. / Corporate No. 8120001165987). A repair business registered with Japan's Ministry of Internal Affairs and Communications (Telecommunications Business Act: T000002 / Radio Act: R000002), ISO 9001:2015 certified. Based on over 60,000 repairs a year, articles are written by our editorial team and reviewed by our Quality Management Office.
Registered Repair BusinessTelecommunications Business Act: T000002
Radio Act: R000002
repairs a year(per year)