iPhone Repair in Osaka Shinsaibashi
Walk-in welcome · Same-day · Data stays safe · English OK

- MICMIC Registered Repair BusinessReg. No. R000002/T000002
- ISO 9001ISO 9001:2015 CertifiedSmartphone parts import & repair
- PSEPSE-compliant partsCompliant with the Electrical Appliance Safety Act
✓The quick answer
- No appointment needed — walk in any time during opening hours
- Same-day repair in 30–60 min for screen & battery (most models)
- Your data usually stays intact — we replace only the broken part
- All iPhone models supported — iPhone 5s to iPhone 17 series
- Credit cards & PayPay accepted
Dropped your iPhone in Dotonbori? Cracked your screen at Universal Studios Japan? Whatever happened, Smart Doctor Pro is a 5-minute walk from Shinsaibashi Station and ready to fix it while you wait — no Japanese language skills required.
We are one of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002), and hold ISO9001:2015 certification for smartphone parts import and repair. Over 60,000 repairs per year since 2009.
iPhone Repair Menu & Prices
All prices include tax. Standard repairs get a free in-store estimate; board repair and data recovery have a ¥7,700 diagnosis fee (explained beforehand).
| Repair | Price from | Time |
|---|---|---|
| Screen repair (glass / LCD / OLED) | ¥5800〜 | 30–60 min |
| Battery replacement | ¥4,950〜 | 30 min |
| Charging port repair | ¥7,700〜 | 30–60 min |
| Camera repair | ¥6,600〜 | 30–60 min |
| Water damage recovery | ¥7,700〜 | Same day |
| Board-level repair / Data recovery (won’t turn on, boot loop, etc.) |
¥7,700 (diagnosis)〜 | Varies |
* Prices vary by model. iPhone 15 Pro Max and iPhone 17 Pro Max screens cost more than entry-level models. Ask us for a quote.
Why Smart Doctor Pro?
Ministry-Registered
Registered with Japan’s Ministry of Internal Affairs and Communications (No. R000002 / T000002). One of the first street shops to receive this designation in 2015.
ISO9001:2015 Certified
Every repair follows a documented, standardised process. Quality isn’t left to chance or individual skill — it’s built into the system.
Signal Testing After Every Repair
We use a Rohde & Schwarz CMW500 to verify radio signal quality after repair. Your iPhone won’t come back with weaker reception.
PSE-Certified Batteries Only
All replacement batteries meet Japan’s Electrical Appliance Safety Law (PSE). No fire or swelling risk from cheap uncertified parts.
Payment & Insurance
We accept
- Cash (JPY)
- VISA / Mastercard / JCB / AMEX
- PayPay / iD / QUICPay
Insurance repair report
We issue an official repair report (repair receipt + itemised document) on the same day. Accepted by major Japanese mobile insurance providers.
Frequently Asked Questions
Frequently Asked Questions (FAQ)
- Do I need to make an appointment?
- No appointment needed. Walk in any time during business hours. We serve customers on a first-come, first-served basis.
- Will my data be deleted?
- No. We replace only the broken component. Your photos, LINE messages, contacts, apps and settings remain completely untouched. We never perform factory resets unless you specifically request it.
- How long does screen repair take?
- Most screen repairs are completed in 30–60 minutes. Battery replacements take around 30 minutes. Water damage and board-level repairs require more time — we’ll give you an estimate after diagnosis.
- What iPhone models can you repair?
- We repair all models from iPhone 5s to the latest iPhone 17 series, including SE, Plus and Pro Max variants.
- Do you speak English?
- Yes. English-speaking staff are available. You don’t need to speak Japanese to get your iPhone repaired here.
- My iPhone won’t turn on. Can you still recover my data?
- In many cases, yes. We offer advanced board-level repair and data recovery services. A diagnosis fee of ¥7,700 applies. We’ll explain the options and give you a quote before any work begins.
- Is this shop officially registered?
- Yes. Smart Doctor Pro is registered with Japan’s Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002) and holds ISO9001:2015 certification. We have been repairing iPhones since 2009.
Location & Hours
- Address: 1-8-9 Nishishinsaibashi, Chuo-ku, Osaka 542-0086 (Shoto Building 1F)
- Nearest station: Shinsaibashi Station (Osaka Metro Midosuji & Nagahori Tsurumi-ryokuchi lines) — Exit 7, approx. 5 min walk
- Hours: Mon–Fri 11:00–21:00 · Sat, Sun & Holidays 10:00–21:00 · Open every day of the year
Also need Galaxy repair? → Samsung Galaxy Repair in Osaka Shinsaibashi
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About the author Smart Doctor Pro Editorial Team Founded in 2009 in Shinsaibashi, Osaka. One of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (No. R000002 / T000002). ISO9001:2015 certified for smartphone parts import and repair. 60,000+ repairs per year. Featured in ABC TV, Nikkei Sangyo Shimbun and GIGAZINE. |
For device repair in Osaka, talk to Smart Doctor Pro.
Hours: Mon–Fri 11:00–21:00 / Sat, Sun & holidays 10:00–21:00 (open all year) · No appointment needed · Your data stays intact · Mail-in service available
- Same-day repair possible
- Your data kept whenever possible
- English OK
- No appointment needed
Hours:Mon–Fri 11:00–21:00 / Sat, Sun & holidays 10:00–21:00 (open all year)
Editorial & Technical Review
Smart Doctor Pro (operated by CREA Inc. / Corporate No. 8120001165987). A repair business registered with Japan's Ministry of Internal Affairs and Communications (Telecommunications Business Act: T000002 / Radio Act: R000002), ISO 9001:2015 certified. Based on over 60,000 repairs a year, articles are written by our editorial team and reviewed by our Quality Management Office.
Registered Repair BusinessTelecommunications Business Act: T000002
Radio Act: R000002

repairs a year(per year)
