Do I need an appointment for iPhone repair in Osaka?

No appointment needed. Walk-ins are always welcome at our Shinsaibashi store. Business hours: Mon–Fri 11:00–21:00, Sat/Sun/Holidays 10:00–21:00, open year-round.

Will my iPhone data be deleted during repair?

No. Smart Doctor Pro replaces only the broken part — your photos, messages, contacts and app data stay completely safe. We never perform a full device replacement like official Apple stores.

How long does iPhone screen repair take in Osaka?

Most iPhone screen repairs and battery replacements are completed in 30–60 minutes while you wait. Same-day service is available for all current iPhone models.

What iPhone models do you repair?

We repair all iPhone models from iPhone 5s up to the latest iPhone 17 series. This includes iPhone SE, all Plus and Pro Max variants.

Do you accept credit cards?

Yes. We accept cash, major credit cards (VISA, Mastercard, JCB, AMEX) and QR code payments (PayPay, iD, QUICPay).

Is Smart Doctor Pro an officially registered repair shop?

Yes. Smart Doctor Pro is registered with Japan's Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002) and holds ISO9001:2015 certification for smartphone parts import and repair. We use only PSE-compliant batteries — the Japanese safety standard.

Can I get a repair report for insurance claims?

Yes. We issue an official repair report and receipt on the same day. These documents are accepted by major mobile phone insurance providers in Japan.

iPhone Repair in Osaka Shinsaibashi
Walk-in welcome · Same-day · Data stays safe · English OK

Registered repair business by Japan's Ministry of Internal Affairs · ISO9001:2015 certified · PSE-compliant parts

✅ The quick answer

No appointment needed — walk in any time during opening hours
Same-day repair in 30–60 min for screen & battery (most models)
Your data stays 100% safe — we replace only the broken part
All iPhone models supported — iPhone 5s to iPhone 17 series
English-speaking staff available
Credit cards & PayPay accepted

Dropped your iPhone in Dotonbori? Cracked your screen at Universal Studios Japan? Whatever happened, Smart Doctor Pro is a 5-minute walk from Shinsaibashi Station and ready to fix it while you wait — no Japanese language skills required.

We are one of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002), and hold ISO9001:2015 certification for smartphone parts import and repair. Over 60,000 repairs per year since 2009.

iPhone Repair Menu & Prices

All prices include tax. Exact quote given after a free in-store diagnosis.

Repair	Price from	Time
Screen repair (glass / LCD / OLED)	¥5800〜	30–60 min
Battery replacement	¥4,950〜	30 min
Charging port repair	¥7,700〜	30–60 min
Camera repair	¥6,600〜	30–60 min
Water damage recovery	¥7,700〜	Same day
Board-level repair / Data recovery (won’t turn on, boot loop, etc.)	¥7,700 (diagnosis)〜	Varies

* Prices vary by model. iPhone 15 Pro Max and iPhone 17 Pro Max screens cost more than entry-level models. Ask us for a quote.

Why Smart Doctor Pro?

🏛 Ministry-Registered

Registered with Japan’s Ministry of Internal Affairs and Communications (No. R000002 / T000002). One of the first street shops to receive this designation in 2015.

📊 ISO9001:2015 Certified

Every repair follows a documented, standardised process. Quality isn’t left to chance or individual skill — it’s built into the system.

📡 Signal Testing After Every Repair

We use a Rohde & Schwarz CMW500 to verify radio signal quality after repair. Your iPhone won’t come back with weaker reception.

🔋 PSE-Certified Batteries Only

All replacement batteries meet Japan’s Electrical Appliance Safety Law (PSE). No fire or swelling risk from cheap uncertified parts.

Payment & Insurance

💳 We accept

Cash (JPY)
VISA / Mastercard / JCB / AMEX
PayPay / iD / QUICPay

📄 Insurance repair report

We issue an official repair report (repair receipt + itemised document) on the same day. Accepted by major Japanese mobile insurance providers.

Frequently Asked Questions

Do I need to make an appointment?: No appointment needed. Walk in any time during business hours. We serve customers on a first-come, first-served basis.
Will my data be deleted?: No. We replace only the broken component. Your photos, LINE messages, contacts, apps and settings remain completely untouched. We never perform factory resets unless you specifically request it.
How long does screen repair take?: Most screen repairs are completed in 30–60 minutes. Battery replacements take around 30 minutes. Water damage and board-level repairs require more time — we’ll give you an estimate after diagnosis.
What iPhone models can you repair?: We repair all models from iPhone 5s to the latest iPhone 17 series, including SE, Plus and Pro Max variants.
Do you speak English?: Yes. English-speaking staff are available. You don’t need to speak Japanese to get your iPhone repaired here.
My iPhone won’t turn on. Can you still recover my data?: In many cases, yes. We offer advanced board-level repair and data recovery services. A diagnosis fee of ¥7,700 applies. We’ll explain the options and give you a quote before any work begins.
Is this shop officially registered?: Yes. Smart Doctor Pro is registered with Japan’s Ministry of Internal Affairs and Communications (Registration No. R000002 / T000002) and holds ISO9001:2015 certification. We have been repairing iPhones since 2009.

Location & Hours

📍 Address: 1-8-9 Nishishinsaibashi, Chuo-ku, Osaka 542-0086 (Shoto Building 1F)
🚇 Nearest station: Shinsaibashi Station (Osaka Metro Midosuji & Nagahori Tsurumi-ryokuchi lines) — Exit 7, approx. 5 min walk
🕐 Hours: Mon–Fri 11:00–21:00 · Sat, Sun & Holidays 10:00–21:00 · Open every day of the year
📞 Phone: 0120-960-690 (toll-free within Japan)

Ready to fix your iPhone? Come in — no appointment needed.

0120-960-690

Mon–Fri 11:00–21:00 / Sat, Sun & Holidays 10:00–21:00

Mail-in repair available nationwide — enquire 24/7

Also need Galaxy repair? → Samsung Galaxy Repair in Osaka Shinsaibashi

About the author

Smart Doctor Pro Editorial Team

Founded in 2009 in Shinsaibashi, Osaka. One of Japan’s first street-level repair shops registered with the Ministry of Internal Affairs and Communications (No. R000002 / T000002). ISO9001:2015 certified for smartphone parts import and repair. 60,000+ repairs per year. Featured in ABC TV, Nikkei Sangyo Shimbun and GIGAZINE.